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Securitas USA Privacy Policy

Securitas USA Privacy Policy

Securitas USA Privacy Policy
Effective Date: 02.26.2025

Securitas USA (the “Company” or “we”) has developed this privacy policy out of respect for the privacy of our customers and visitors to our website. This policy describes the personal information we collect, use, and disclose about our customers and individual consumers who visit or interact with this website, visit any of our offices, stores, facilities or locations, participate in any of our events, purchase or inquire about any of our products or services, or otherwise interact or do business with us.

Whenever you visit our website, we will collect some information from you automatically simply by you visiting and navigating through this site, and some voluntarily when you submit information using a form on the website, request information, or use any of the other interactive portions of our website. Through this website, we will collect information that can identify you and/or your activity.

Additionally, whenever you communicate, interact or do business with us, whether online or at any of our physical locations or facilities, we will be collecting personal information from you or about you in the course of our interaction or dealings with you.

This policy does not apply to information collected from or about job applicants regarding their application for employment or candidacy. If you are a job applicant, click HERE for our Job Applicant Privacy Notice.

This policy also does not apply to our current and former employees and their family members, dependents, and beneficiaries. Our Employee Privacy Policy can be found at https://oneid.securitasinc.com/, or you may request a copy of our Employee Privacy Policy by emailing us at susa.privacyrequests@securitasinc.com or calling our toll-free privacy line at 877-900-1688.

Consent to Terms and Conditions

By using this website, you consent to all terms and conditions expressed in this Privacy Policy. You also consent to the collection and processing of your Sensitive Personal Information.

Collection of Personal Information and Sensitive Personal Information

Based on your specific transactions and interactions with us or our website, we will or may collect, and we have in the last 12 months collected, the following categories of personal information about you. For each category of information, the categories of third parties and service providers to whom we have disclosed the information in the last 12 months are referenced by a letter that coincides with the letter in the list of categories of service providers and third parties that follows soon after this table.

Category	Personal Identifiers
Examples	Name, alias, Taxpayer Identification Number (TIN), social security number, Company ID number, date of birth, social media identifier or username.
Disclosed To in Last 12 Months	Financial Institutions Lead providers Government agencies Insurance carriers, administrators, and brokers Marketing support vendors, customer relations management systems (CRMs), and vendors that support managing or hosting the website and the Chat function on our website Data analytics vendors Social media platforms Corporate customers (meaning an entity, as opposed to a natural person, that purchases any of our services) Communications Providers Affiliated Securitas entities
Sold To or Shared With	For data collected through our websites, we sell some of this data to marketing support vendors, customer relations management systems (CRMs), and vendors that support managing or hosting the website and the Chat function on our website; data analytics vendors; and social media platforms, not for monetary consideration but for other valuable consideration. We also share some of the data collected through our websites with data analytics vendors and social media platforms for cross-context behavioral advertising. For all other data in this category collected through other sources (not our websites), we sell some of this data to affiliated Securitas entities, not for monetary consideration but for other valuable consideration. This other data is not shared for cross-context behavioral advertising.
Retention Period	Duration of our relationship with you or (where contract exists), contract term plus 10 years unless required by contract or law to be retained longer.

Category	Contact Information
Examples	Home, work, postal or mailing address, email address, home or work phone number, cell phone number.
Disclosed To in Last 12 Months	Financial Institutions Lead providers Government agencies Insurance carriers, administrators, and brokers Marketing support vendors, customer relations management systems (CRMs), and vendors that support managing or hosting the website and the Chat function on our website Data analytics vendors Social media platforms Corporate customers (meaning an entity, as opposed to a natural person, that purchases any of our services) Communications Providers Affiliated Securitas entities Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services)
Sold To or Shared With	For data collected through our websites, we sell some of this data to marketing support vendors, customer relations management systems (CRMs), and vendors that support managing or hosting the website and the Chat function on our website; data analytics vendors; and social media platforms, not for monetary consideration but for other valuable consideration. We also share some of the data collected through our websites with data analytics vendors and social media platforms for cross-context behavioral advertising. For all other data in this category collected through other sources (not our websites), we sell some of this data to affiliated Securitas entities, not for monetary consideration but for other valuable consideration. This other data is not shared for cross-context behavioral advertising.
Retention Period	Duration of our relationship with you or (where contract exists), contract term plus 10 years unless required by contract or law to be retained longer.

Category	Account Information
Examples	Username and password for Company accounts and systems and any required security or access code, password, security questions, or credentials allowing access to your Company accounts.
Disclosed To in Last 12 Months	Not disclosed.
Sold To or Shared With	Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising.
Retention Period	Duration of our relationship with you plus 90 days.

Category	Internet Network and Computer Activity
Examples	Date and time of your visit to this website; webpages visited; links clicked on the website; browser ID; browser type; device ID; operating system; form information downloaded; domain name from which our site was accessed; search history; and cookies; internet or other electronic network activity information related to usage of Company networks, servers, intranet, or shared drives, as well as Company-owned computers and electronic devices, including system and file access logs, security clearance level, browsing history, search history, usage history, and last login timestamp.
Disclosed To in Last 12 Months	Marketing support vendors, customer relations management systems (CRMs), and vendors that support managing or hosting the website and the Chat function on our website Data analytics vendors Providers Affiliated Securitas entities
Sold To or Shared With	For data collected through our websites, we sell some of this data to marketing support vendors, customer relations management systems (CRMs), and vendors that support managing or hosting the website; data analytics vendors and the Chat function on our website; and social media platforms, not for monetary consideration but for other valuable consideration. We also share some of the data collected through our websites with data analytics vendors and social media platforms for cross-context behavioral advertising. For all other data in this category collected through other sources (not our websites), we sell some of this data to affiliated Securitas entities, not for monetary consideration but for other valuable consideration. This other data is not shared for cross-context behavioral advertising.
Retention Period	Security clearance level: retained as long as the consumer is a user; the rest is retained for 3 months

Category	Geolocation Data
Examples	IP address, country, time zone.
Disclosed To in Last 12 Months	Marketing support vendors, customer relations management systems (CRMs), and vendors that support managing or hosting the website and the Chat function on our website Data analytics vendors Social media platforms Communications providers
Sold To or Shared With	For data collected through our websites, we sell some of this data to marketing support vendors, customer relations management systems (CRMs), and vendors that support managing or hosting the website and the Chat function on our website; data analytics vendors; and social media platforms, not for monetary consideration but for other valuable consideration. We also share some of the data collected through our websites with data analytics vendors and social media platforms for cross-context behavioral advertising. For all other data in this category collected through other sources (not our websites), we sell some of this data to affiliated Securitas entities, not for monetary consideration but for other valuable consideration. This other data is not shared for cross-context behavioral advertising.
Retention Period	4 years

Category	Mobile Device Data
Examples	Information collected when you navigate, access or use any of our websites via mobile device, including device type, software type; data identifying your device if you access our business networks and systems, including cell phone make, model, and serial number, cell phone number, and cell phone provider.
Disclosed To in Last 12 Months	Marketing support vendors, customer relations management systems (CRMs), and vendors that support managing or hosting the website and the Chat function on our website Data analytics vendors Social media platforms Communications providers
Sold To or Shared With	For data collected through our websites, we sell some of this data to marketing support vendors, customer relations management systems (CRMs), and vendors that support managing or hosting the website and the Chat function on our website; data analytics vendors; and social media platforms, not for monetary consideration but for other valuable consideration. We also share some of the data collected through our websites with data analytics vendors and social media platforms for cross-context behavioral advertising. For all other data in this category collected through other sources (not our websites), we sell some of this data to affiliated Securitas entities, not for monetary consideration but for other valuable consideration. This other data is not shared for cross-context behavioral advertising.
Retention Period	4 years

Category	Online Portal Usage Information
Examples	Username and password, account history, usage history, file access logs, security clearance level, and any information submitted through the account.
Disclosed To in Last 12 Months	Not disclosed.
Sold To or Shared With	Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising.
Retention Period	Username and password: while in use; Security clearance level: retained as long as the consumer is a user; the rest is retained for 3 months.

Category	Visual, Audio, or Video Recordings
Examples	Your image when recorded or captured in surveillance camera footage; audio recordings of calls and virtual meetings as disclosed to you at the time of the call.
Disclosed To in Last 12 Months	· Communications providers
Sold To or Shared With	Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising.
Retention Period	Surveillance video – 90 days; the rest of this category is retained for the duration of our relationship with you or (where contract exists), contract term plus 10 years unless required by contract or law to be retained longer.

Category	Protected Classifications
Examples	We may collect language preference, birthdates, preferred salutations which reflect gender or marital status.
Disclosed To in Last 12 Months	Marketing support vendors, customer relations management systems (CRMs), and vendors that support managing or hosting the website and the Chat function on our website
Sold To or Shared With	Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising.
Retention Period	Duration of our relationship with you or (where contract exists), contract term plus 10 years unless required by contract or law to be retained longer.

Category	Financial Information
Examples	Information contained in invoices billed to the Company and in records of payments made to businesses by the Company.
Disclosed To in Last 12 Months	Financial institutions
Sold To or Shared With	Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising.
Retention Period	Duration of our relationship with you or (where contract exists), contract term plus 10 years unless required by contract or law to be retained longer.

Category	Facility & Systems Access Information
Examples	Information identifying you, if you accessed our secure company facilities, systems, networks, computers, and equipment, and at what times, using keys, badges, fobs, login credentials, or other security access method.
Disclosed To in Last 12 Months	Not disclosed.
Sold To or Shared With	Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising.
Retention Period	4 years

What Sensitive Data Do We Collect

Of the above categories of Personal Information, the following are categories of Sensitive Personal Information the Company may collect from or about consumers:

1. Personal Identifiers (social security number, driver’s license or state identification card number, passport number)

2. Account Information (your Company account log-in, in combination with any required security or access code, password, or credentials allowing access to the account)

3. Geolocation Data (IP address)

Personal information does not include:

· Publicly available information from government records.

· Information that a business has a reasonable basis to believe is lawfully made available to the general public by the consumer or from widely distributed media.

· Information made available by a person to whom the consumer has disclosed the information if the consumer has not restricted the information to a specific audience.

· Deidentified or aggregated information.

Sources of Personal Information

We may collect your personal information from the following sources:

You the consumer or customer when you visit the website and voluntarily submit information through forms on the website or social media, when you visit any of our physical locations, when you purchase or inquire about any of our services, when you enter into a contract to perform services for us, or when you apply for a position of employment.
Our customers, employees, vendors, suppliers, guests, visitors, and other consumers based on your interactions with them (if any)
We utilize cookies to automatically collect information about our website visitors
Surveillance cameras at our physical locations
Lead generators and referral sources
Company systems, networks, software applications, and databases you log into or use
Company systems, networks, software applications, and databases you log into or use in the course of applying for a position with the Company, interacting with our website, or otherwise interacting with us in any other capacity, including from vendors the Company engages to manage or host such systems, networks, applications or databases

To Whom We Disclose Personal Information

We may disclose, sell, or share your personal information to/with the following categories of service providers, contractors, or third parties:

· Financial institutions

· Government agencies

· Marketing support vendors and vendors that support managing or hosting the website and the Chat function on the website

· Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, text/SMS, or phone

· Lead providers (referral sources)

· Data analytics vendors

· Social media platforms

· Insurance carriers, administrators, and brokers

· Corporate customers (meaning an entity, as opposed to a natural person, that purchases any of our services)

Reasons Why We Collect, Use, Retain, and Disclose Personal Information

We may collect and disclose your personal information for any of the following business purposes:

1. To fulfill or meet the purpose for which you provided the information.

2. To maintain records regarding investigations or security incidents in the course of providing services to our customers.

3. To process, complete, and maintain records on transactions.

4. To retain your selection for Text opt in/opt out to ensure customers who opted out are not sent any text messages.

5. To schedule, manage and keep track of customer appointments.

6. To maintain records of when customers decline a service or sale.

7. To respond to consumer inquiries, including requests for information, customer support online, phone calls, and in-store inquiries.

8. To cross-market/cross-sell with other affiliated Securitas entities.

9. To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications related to the functionalities, services, or other information you requested or asked the Company to provide to you.

10. To improve user experience on our website.

11. To understand the demographics of our website visitors.

12. To provide interest-based and targeted advertising.

13. To detect security incidents.

14. To debug, identify, and repair errors that impair existing intended functionality of our website.

15. To protect against malicious or illegal activity and prosecute those responsible.

16. To verify and respond to consumer requests.

17. To prevent identity theft.

18. To understand the demographics of our website visitors.

19. Business-to-Business Purposes:

1. To fulfill or meet the purpose for which you provided the information.

2. To comply with state and federal law and regulations requiring businesses to maintain certain records (accident or safety records, and tax records/1099 forms).

3. To engage the services of vendors, service providers and consultants and compensate them for services.

4. To grant you access to secure Company facilities, systems, networks, computers, and equipment, and maintain information on who accessed such facilities, systems, networks, computers, and equipment, and what they did therein or thereon.

5. To engage in lawful monitoring of your activities and communications when you are on Company premises, or utilizing Company internet and WiFi connections, computers, networks, devices, software applications or systems.

6. To implement, monitor, and manage electronic security measures on devices that are used to access Company networks and systems.

7. To engage in corporate transactions requiring review of the relationships and contracts between the Company and the entity you represent or work for, such as for evaluating potential mergers and acquisitions of the Company.

8. To maintain commercial insurance policies and coverages.

9. To provide services to corporate customers/entity customers who may request certain pieces of information about a Company vendor or consultant (such as name and phone number) to permit the individual access or security clearance to their facility in advance of the Company independent contractor being dispatched to provide services at the facility of the corporate/entity customer or client.

10. To refer business representatives to the proper Securitas affiliated entity based on the products and/or services sought.

11. To evaluate, assess, and manage the Company’s business relationship with vendors and service providers that provide services to the Company.

12. To improve user experience on Company computers, networks, devices, software applications or systems, and to debug, identify, and repair errors that impair existing intended functionality of our systems.

13. To detect security incidents involving potentially unauthorized access to and/or disclosure of Personal Information or other confidential information, including proprietary or trade secret information and third-party information that the Company receives under conditions of confidentiality or subject to privacy rights.

We may disclose your personal information for any one or more of the business purposes identified above.

We do NOT and will not sell or share your personal information in exchange for monetary consideration. However, we may share some of your information with third parties for other valuable consideration, as noted in the table above.

We may share your personal information for the following business purposes:

To cross-market/cross-sell with other affiliated Securitas entities.
Data analytics.
To understand the demographics of our website visitors.
To provide interest-based and targeted advertising.

Other than these exceptions, we do not and will not disclose your personal information to any third party in exchange for monetary or other valuable consideration or share your personal information for cross-context behavioral advertising.

NOTICE: We may sell your personal data.

Notice of Right of California, Nebraska, and Texas Residents to Opt-Out of the Selling and Sharing of Your Information and Certain Profiling Activities

While we do not sell or share your personal information in exchange for money, we may sell or share your personal information for other valuable consideration. You have the right to tell us NOT to sell or share your personal information, and to opt-out of certain profiling activities. You have the full and free right to opt-out of our disclosure of your personal information to any third parties where the disclosure constitutes “selling” or “sharing” (including for targeted advertising purposes) as defined by the California Privacy Rights Act, the Nebraska Data Privacy Act, and the Texas Data Privacy and Security Act. You may exercise your right to opt-out without fear of discrimination for doing so. To opt-out of our selling or sharing of your information, meaning, we will not disclose your information to third parties for any monetary or other valuable consideration, you can do any of the following:

Click HERE to be taken to an online opt-out submission form.

You can use a Global Privacy Controls (GPC) signal. Securitas USA will process opt-out preferences from GPC signals, which are in formats commonly used and recognized by businesses, such as an HTTP field header, as requests to opt-out of sale or sharing. The GPC signal opt-out will only apply to the browser you are using on your device; it will not apply to other browsers and/or devices to which GPCs are not activated or to offline sales.
If you are unable to submit an opt-out through any of the above methods, please call our toll-free privacy line at 877-900-1688 for assistance and a representative will assist in meeting your needs.

You can have an authorized agent submit a request on your behalf. To submit an opt-out through use of an authorized agent, you must provide that agent with written permission signed by you to submit an opt-out on your behalf, except when using an opt-out preference signal. The authorized agent may call our toll-free privacy line at 877-900-1688 to make the opt-out request and for directions for submitting the proof of authorization and the authorized agent’s proof of identification to the Company. We maintain the right to deny any request from an authorized agent that does not submit sufficient proof that they have been authorized by you to act on your behalf.

A request to opt-out need not be a verifiable consumer request. However, we may deny a request to opt-out if we have a good faith, reasonable, and documented belief that a request to opt-out is fraudulent. If we deny your request to opt-out, we shall inform you of our decision not to comply and provide an explanation as to why we believe the request is fraudulent.

Opt-Out Preference Signals

Opt-out preference signals provide consumers with a simple and easy-to-use method by which to exercise the right to opt-out of the selling and sharing of their information. Global Privacy Controls (GPC) is a user-enabled opt-out preference signal which can communicate a user’s “Do Not Sell or Share” request on behalf of the person or device. We will process opt-out preferences from GPC signals which are in formats commonly used and recognized by businesses, such as an HTTP field header. We will treat a consumer’s use of GPCs as a valid request to opt-out of the selling and sharing of information for that browser. We currently do not connect browser use to particular consumers and, as such, you will need to use GPCs on all browsers in which you access our website and use our opt-out form to opt-out of offline sales.

Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. We do not respond to DNT signals or other mechanisms (with the exception of GPCs) that provide a choice regarding the collection of personal information about activities over time and across different websites or online services. We encourage users who have DNTs to use GPCs.

We do and will use or disclose your sensitive personal information for purposes other than the following:

To perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services.
To detect security incidents that compromise the availability, authenticity, integrity, and confidentiality of stored or transmitted personal information.
To resist malicious, deceptive, fraudulent, or illegal actions directed at the business and to prosecute those responsible for those actions.
To ensure the physical safety of natural persons.
For short-term, transient use.
To perform services on behalf of the Company.
To verify or maintain the quality or safety of a product, service or device that is owned, manufactured, manufactured for, or controlled by the Company, and to improve, upgrade, or enhance the service or device that is owned, manufactured by, manufactured for, or controlled by the Company.
For purposes that do not involve inferring characteristics about the consumers

Notice of Right of California Residents to Limit the use of Your Sensitive Personal Information

As provided by the California Privacy Rights Act, you have the right to limit our use or disclosure of your sensitive personal information to uses that are necessary to perform the services or provide the goods reasonably expected by an average consumer who requests those services or goods. You have the full and free right to limit our use or disclosure of your sensitive personal information as defined by the California Privacy Rights Act. You may exercise your right to limit without fear of discrimination for doing so. To limit the use or disclosure of your sensitive personal information, Click HERE to be taken to an online submission form. If you are unable to submit a request to limit through this method, please call our toll-free privacy line at 877-900-1688 for assistance and a representative will assist in meeting your needs.

You can have an authorized agent submit a request to limit on your behalf. To submit a request to limit through use of an authorized agent you must provide that agent with written permission signed by you to submit an opt-out on your behalf. The authorized agent may call our toll-free privacy line at 877-900-1688 to make the request to limit and for directions for submitting the proof of authorization and the authorized agent’s proof of identification to the Company. We maintain the right to deny any request from an authorized agent that does not submit sufficient proof that they have been authorized by you to act on your behalf.

A request to limit need not be a verifiable request. However, we may deny a request to limit if we have a good faith, reasonable, and documented belief that a request to limit is fraudulent. If we deny your request to limit, we shall inform you of our decision not to comply and provide an explanation as to why we believe the request is fraudulent.

Retention of Personal Information

We will retain each category of personal information in accordance with our established data retention schedule as indicated above. Where no particular event is defined in the retention schedule as the point from which the retention period is measured, we will measure the retention period from either: (1) the date the record or data was collected, created, or last modified; (2) the date of the particular transaction to which the record or data pertains; or (3) another triggering event that is determined to be reasonable and appropriate based on the nature of the data and the legal/business needs for its continued use.

In deciding how long to retain each category of personal information that we collect, we consider many criteria, including, but not limited to: the business purposes for which the personal information was collected; relevant federal, state and local recordkeeping laws; applicable statutes of limitations for claims to which the information may be relevant; and legal preservation of evidence obligations.

We apply our data retention procedures on an annual basis to determine if the business purposes for collecting the personal information, and legal reasons for retaining the personal information, have both expired. If so, we will purge the information in a secure manner.

Third Party Vendors

We may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose.

Subscribers or site visitors will never receive unsolicited e-mail messages from vendors working on our behalf.

Business Transfers

In the event we sell or transfer a particular portion of its business assets and information of consumers and customers may be one of the business assets transferred as part of the transaction. If substantially all of our assets are acquired, information of consumers and customers may be transferred as part of the acquisition.

Compliance with Law and Safety

We may disclose specific personal and/or sensitive personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect our employees or the public.

SMS Communications

Information obtained as part of the SMS consent process will not be shared with third parties. If you have consented to receive text messages from Securitas USA, if you are a customer or prospective customer, you may receive text messages related to updates related to your inquiries, security services and/or products or other relevant information. If you are a job applicant, you may receive text messages related to information about your application status, onboarding materials, or other employment-related updates, Message and data rates may apply. You can opt-out at any time by texting "STOP." For assistance, text "HELP" or visit https://www.securitasinc.com/stand-alone-page/securitas-usa-privacy-policy/.

Consent to Disclose Personal Information When Using Chat Function

By using the Live Chat feature, you consent to our collection and analysis of all personal information provided. The Live Chat feature does not use any chatbot or artificial intelligence technology. Rather, each chat takes place with a live representative of the Company. We utilize a vendor called Leadoo Marketing Technologies Ltd (“Chat Vendor”) to process, analyze, and store the contents of the chat on our behalf. The Chat Vendor will not sell this data or share it besides the Company or another vendor engaged to assist in the services provided to the Company. The Chat Vendor will not use or disclose this data for any purpose other than providing services to the Company.”

For more information on how the Chat Vendor may use or disclose your personal information, please review their privacy policy HERE. By using these forms and features, you direct the Company to disclose to and share with the Chat Vendor any personal information you provide.

Use of Cookies, Pixels, and Other Tracking Technologies

Our website may store or retrieve information on your browser, mostly in the form of cookies. A cookie is a small piece of data (text file) that a website – when visited by a user – places on the user’s device to remember information about the user, such as the user’s language preference or login information.

This type of cookie is set by us and is referred to as a “first-party cookies.” Our website uses first-party cookies primarily to make the website work as you expect it to. For example, we use the information we collect through first-party cookies to allow you to navigate between pages efficiently, analyze how well our website is performing, and understand the content that you spent the most time reviewing. In some cases, we use first-party cookies to store information that we use for targeted advertising.

We also incorporate cookies and similar technologies, such as pixels, tags, and web beacons, from outside our website’s domain (“third-party cookies”). Third-party cookies gather information to enable our vendors to provide a range of services to us, including targeted advertising and measuring the success of our advertising campaigns.

A detailed list of the categories of first- and third-party cookies we use on our website is available at the end of this policy. You can prevent the collection of data by non-essential performance, functional, and marketing cookies by clicking on “Your Privacy Choices” in our website footer and toggling off the related functionality.

Provide you with services available through the website and to enable you to use some of its features
Authenticate users and prevent fraudulent use of user accounts
Identify if users have accepted the use of cookies on the website
Compile data about website traffic and how users use the website to offer a better website experience
Understand and save visitor preferences for future visits, such as remembering your login details or language preference, to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the website

Cookie Management

You can control and manage cookies associated with your browser. If you are interested in controlling and managing cookies from your browser including any set by our Website, please refer to http://www.allaboutcookies.org/manage-cookies/index.html for information on different ways to configure your browser’s cookie settings.

If you want to clear all cookies left behind by the websites you have visited, here are links where you can download three third party programs that clean out tracking cookies.

· http://www.lavasoftusa.com/products/ad-aware_se_personal.php

· http://www.spybot.info/en/download/index.html

· http://www.webroot.com/consumer/products/spysweeper/

You may delete cookies from your web browser at any time or block cookies on your equipment, but this may affect the functioning of or even block the website. You can prevent saving of cookies (disable and delete them) by changing your browser settings accordingly at any time. It is possible that some functions will not be available on our website when use of cookies is deactivated. Check the settings of your browser. Below you can find some guidance:

You can adjust your advertising preferences on mobile devices through your device settings. Below you can find some guidance based on your type of mobile device:

· Apple iPhone

· Google Android

Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. We do not respond to DNT signals other than GPCs.

DAA and NAI

Many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI), both of which maintain self-regulatory programs along with websites where people can opt out of interest-based advertising from their members. To opt-out of website interest-based advertising provided by each organization’s respective participating companies, visit the DAA’s opt-out portal available at http://optout.aboutads.info/, or visit the NAI’s opt-out portal available at http://optout.networkadvertising.org/?c=1.

· To opt-out of data collection for interest-based advertising across mobile applications by participating companies, download the DAA’s AppChoices mobile application opt-out offering found here: https://youradchoices.com/appchoices.

Non-Participant Opt-Out Options

· Some of our vendors do not participate in the DAA or NAI self-regulatory programs for online behavioral advertising or have developed their own processes for allowing consumers to opt-out: https://branch.app.link/optout

· Some devices and apps do not have access to web-based browser cookie opt-outs. To learn more about the advertising opt-outs provided by your mobile device's operating system (like iOS and Android) or the device manufacture, click here.

External Links

Our website contains links to other sites. We are not responsible for the privacy practices or the content of such websites. To help ensure the protection of your privacy, we recommend that you review the Privacy Policy of any site you visit via a link from our website.

Passwords

The personal data record created through your registration with our client portal can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.

Children Under the Age of 16

We do not knowingly sell or share the personal information of consumers under 16 years of age.

How We Protect the Information that We Collect

The protection of the information that we collect about visitors to this website is of the utmost importance to us and we take every reasonable measure to ensure that protection, including:

We use internal encryption on all data stores that house voluntarily captured data.
We use commercially reasonable tools and techniques to protect against unauthorized access to our systems.
We restrict access to private information to those who need such access in the course of their duties for us.

International Visitors

We do not target, market to, or offer our products or services to consumers outside of the United States. You agree not to submit your personally identifiable information through the website if you reside outside the United States.

California, Nebraska, and Texas Consumer Rights / Privacy Choices

Based on your state of residents, you may have some or all of the following rights:

Right to Know. The right to request, up to 2 times in a 12-month period, that we identify to you (1) the categories of personal information we have collected about you, (2) the categories of sources from which the personal information was collected, (3) the business or commercial purpose for collecting, selling, or sharing this information, (4) the categories of third parties with whom we share or have shared your personal information, (5) the categories of personal information that we have sold or shared about you and the categories of third parties to whom the personal information was sold or shared, by category or categories of personal information for each category of third parties to whom the personal information was sold or shared, and (6) the categories of personal information that we have disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose;
Right to Access. The right to request, up to 2 times in a 12-month period, that we disclose to you, free of charge, the specific pieces of personal information we have collected from or about you;
Right to Delete. The right to request, up to 2 times in a 12-month period, that we delete personal information that we collected from you, subject to certain exceptions;
Right to Correct. The right to request that we correct inaccurate personal information (to the extent such an inaccuracy exists) that we maintain about you;
Right to Opt-Out. The right to opt-out of the selling or sharing of your personal information to third parties, including for the purposes of targeted advertising, and to opt-out of certain profiling activities;
Right to Limit. The right to limit the use or disclosure of sensitive personal information;
Right to Appeal. The right to appeal our refusal to take action on a request;
The right to designate an authorized agent to submit one of the above requests on your behalf. See below for how you can designate an authorized agent; and
The right to not be discriminated or retaliated against for exercising any of the above rights.

You can submit any of the above types of consumer requests through one of the options below:

Submit an online request on our website HERE.
Call our privacy toll-free line at 877-900-1688.

How We Will Verify That it is Really You Are Submitting the Request

When you submit a Right to Know, Right to Access, Right to Delete, or Right to Correct request through one of the methods provided above, we will ask you to provide some information in order to verify your identity and respond to your request. Specifically, we will ask you to verify information that can be used to link your identity to particular records in our possession, which depends on the nature of your relationship and interaction with us.

Responding to Your Right to Know, Right to Access, Right to Delete, and Right to Correct Requests

Upon receiving a verifiable request, we will confirm receipt of the request no later than 10 business days after receiving it. We endeavor to respond to a verifiable request within forty-five (45) calendar days of its receipt. If we require more time (up to an additional 45 calendar days, or 90 calendar days total from the date we receive your request), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

We do not charge a fee to process or respond to your verifiable request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

For a request to correct inaccurate personal information, we will accept, review, and consider any documentation that you provide, and we may require that you provide documentation to rebut our own documentation that the personal information is accurate. You should make a good-faith effort to provide us with all necessarily information at the time that you make the request to correct. We may deny a request to correct if we have a good-faith, reasonable, and documented belief that a request to correct is fraudulent or abusive. If we deny your request to correct, we shall inform you of our decision not to comply and provide an explanation as to why we believe the request is fraudulent.

Responding to Your Request to Opt-Out of the Selling or Sharing of Your Personal Information and Certain Profiling Activities

We will act upon a consumer request to opt-out within 15 days of its receipt. We will notify all third parties to whom we have sold or shared personal information of your request and instruct them to comply with the request within the same time frame. We will notify you when this has been completed by mail or electronically, at your option.

Responding to Your Request to Limit the Use of Sensitive Personal Information

We will act upon a request to limit the use of sensitive personal information within 15 business days of its receipt. We will notify all third parties that use or disclose sensitive personal information of your request to limit and instruct them to comply with the request within the same time frame. We will notify you when this has been completed by mail or electronically, at your option.

If You Have an Authorized Agent:

If you are a California resident, you can authorize someone else as an authorized agent who can submit a request on your behalf. To do so, you must either (a) execute a valid, verifiable, and notarized power of attorney or (b) provide other written, signed authorization that we can then verify. When we receive a request submitted on your behalf by an authorized agent who does not have a power of attorney, that person will be asked to provide written proof that they have your permission to act on your behalf, and we will also contact you and ask you for information to verify your own identity directly with us and not through your authorized agent. We may deny a request from an authorized agent if the agent does not provide your signed permission demonstrating that they have been authorized by you to act on your behalf.

Appeal of Our Decision Regarding Your Request

For residents of certain states, in the event we refuse to act in response to your request, we will provide you with information regarding our appeal process. We will inform you in writing of any action taken or not taken in response to an appeal within a reasonable time after receipt of your appeal, including our written explanation of the reason or reasons for our decision. If we deny your appeal, we will provide you with information regarding the online mechanism by which you may contact your State Attorney General to submit a complaint.

Other California Privacy Rights

The California Civil Code permits California Residents with whom we have an established business relationship to request that we provide you with a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the preceding calendar year. To make such a request, please submit an online request on our website HERE. Please mention that you are making a “California Shine the Light” inquiry.

Changes to Our Privacy Policy

As our services evolve and we perceive the need or desirability of using information collected in other ways, we may from time to time amend this Privacy Policy. We encourage you to check our website frequently to see the current Privacy Policy in effect and any changes that may have been made to them. If we make material changes to this Privacy Policy, we will post the revised Privacy Policy and the revised effective date on this website. Please check back here periodically or contact us at the address listed at the end of this Privacy Policy.

Consumers With Disabilities

This policy is in a form that is accessible to consumers with disabilities.

Questions About the Policy

This website is owned and operated by Securitas USA. If you have any questions about this Privacy Policy, please email us at susa.privacyrequests@securitasinc.com or call us at 877-900-1688.

Securitas USA Privacy Policy