Securitas USA Privacy Policy
Effective Date: 04.09.2025

Securitas Security Services USA, Inc. (the “Company” or “we”) has developed this privacy policy out of respect for the privacy of our customers and visitors to our website. This policy describes the personal information we collect, use, and disclose about our customers and individual consumers who visit or interact with this website, visit any of our offices, facilities or locations, participate in any of our events, purchase or inquire about any of our products or services, contract with us to provide services or otherwise interact or do business with us.

Whenever you visit our website, we will collect some information from you automatically simply by you visiting and navigating through this site, and some voluntarily when you submit information using a form on the website, utilize the AI Chat feature on our website, enroll in or subscribe to our newsletter or marketing communications, request information about our products or services, or use any of the other interactive portions of our website. Through this website, we will collect information that can identify you and/or your activity.

Additionally, whenever you communicate, interact or do business with us, whether online or at any of our physical locations or facilities, or whether you are contracted to perform services for us we will be collecting personal information from you or about you in the course of our interaction or dealings with you.

The meaning of “personal information” may be defined based on your state of residence: in this policy, it means any information that can reasonably be used to identify an individual.

This privacy policy applies to “Consumers” as defined under various U.S. State consumer privacy laws, and all laws implementing or supplementing, or amending the foregoing, including regulations promulgated thereunder (collectively, “U.S. Privacy Laws”).

This policy does not apply to information collected from or about job applicants regarding their application for employment or candidacy. If you are a job applicant, click HERE for our Job Applicant Privacy Notice.

This policy also does not apply to our current and former employees and their family members, dependents, and beneficiaries. Our Employee Privacy Policy can be found at https://oneid.securitasinc.com/, or  you may request a copy of our Employee Privacy Policy by emailing us at susa.privacyrequests@securitasinc.com or calling our toll-free privacy line at 877-900-1688.

Consent to Use of AI Technology

Certain Company services and website features may be supported by third party vendors that utilize AI technology. We utilize a vendor called Leadoo Marketing Technologies Ltd (Chat Vendor) for the chatbot on our website (“SecurityBot”). When utilizing SecurityBot, our Chat Vendor may record and transcribe information and may access the information in real-time and use the information for their own purposes, including to train their AI model. By using SecurityBot, you consent to the collection and analysis of any Personal Information provided. If you do not consent to such use and disclosure, please do NOT use the SecurityBot For more information on how Leadoo Marketing Technologies Ltd may use or disclose Personal Information, please review their privacy policy HERE. 

               

Collection of Personal Information and Sensitive Personal Information

Based on your specific transactions and interactions with us or our website, we will or may collect, and we have in the last 12 months collected, the following categories of personal information about you. For each category of information, the categories of third parties and service providers to whom we have disclosed the information in the last 12 months are referenced below. In jurisdictions where required by law, we limit our collection of personal information to what is reasonably necessary and proportionate to provide or maintain the services you have requested or reasonably expect in the context of your relationship with us. The examples provided for each category are not intended to be an exhaustive list or an indication of all specific pieces of information we collect from or about you in each category, but rather the examples are to provide you a meaningful understanding of the types of information that may be collected within each category.

Category	Identifiers
Examples	Name, alias, Taxpayer Identification Number (TIN), social security number, Company ID number, date of birth, driver’s license or state identification, social media identifier or username.
Disclosed To in Last 12 Months	Financial Institutions Government agencies Lead providers Government agencies Insurance carriers, administrators, and brokers Marketing support vendors, customer relations management systems (CRMs), and vendors that support managing or hosting the website and the AI Chat function on our website Data analytics vendors Video content hosts and providers Social media platforms Corporate customers (meaning an entity, as opposed to a natural person, that purchases any of our services) Communications Providers Affiliated Securitas entities AI vendors Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Company systems, networks, software applications, and databases you log into or use in your interaction with the Company, including from vendors the Company engages to manage or host such systems, networks, applications or databases
We May Collect, Process, and Disclose for the Following Business Purposes	To fulfill or meet the purpose for which you provided the information. Marketing and sales activities. To process, complete, and maintain records on transactions. To schedule, manage and keep track of customer appointments. To respond to consumer inquiries, including requests for information, customer support online, and phone calls. To provide interest-based advertising. To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications. To improve user experience on our website. To understand the demographics of our website visitors. To detect security incidents and/or fraud. To protect against malicious or illegal activity and prosecute those responsible. To verify and respond to consumer requests. To prevent identity theft. To monitor security controls for electronic networks. To process customer payments. To perform background checks. To allow access to the internet at our properties or facilities.
Sold To or Shared With	For data collected through our websites, we sell some of this data to marketing support vendors, customer relations management systems (CRMs), and vendors that support managing or hosting the website and the Chat function on our website; data analytics vendors; and social media platforms, not for monetary consideration but for other valuable consideration. We also share some of the data collected through our websites with data analytics vendors and social media platforms for cross-context behavioral advertising. For all other data in this category collected through other sources (not our websites), we sell some of this data to affiliated Securitas entities, not for monetary consideration but for other valuable consideration. This other data is not shared for cross-context behavioral advertising.

 

Category	Contact Information
Examples	Home, work, postal or mailing address, email address, home or work phone number, cell phone number.
Disclosed To in Last 12 Months	Financial Institutions Lead providers Government agencies Insurance carriers, administrators, and brokers Marketing support vendors, customer relations management systems (CRMs), and vendors that support managing or hosting the website and the Chat function on our website Data analytics vendors Video content hosts and providers Social media platforms Corporate customers (meaning an entity, as opposed to a natural person, that purchases any of our services) Communications Providers Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants AI vendors Affiliated Securitas entities Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services) Company systems, networks, software applications, and databases you log into or use in your interaction with the Company, including from vendors the Company engages to manage or host such systems, networks, applications or databases
We May Collect, Process, and Disclose for the Following Business Purposes	To fulfill or meet the purpose for which you provided the information. Marketing and sales activities. To process, complete, and maintain records on transactions. To schedule, manage and keep track of customer appointments. To respond to consumer inquiries, including requests for information, customer support online, and phone calls. To provide interest-based advertising. To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications. To understand the demographics of our website visitors. To detect security incidents and/or fraud. To protect against malicious or illegal activity and prosecute those responsible. To verify and respond to consumer requests. To prevent identity theft. To monitor security controls for electronic networks. To process customer payments. To perform background checks. To allow access to the internet at our properties or facilities.
Sold To or Shared With	For data collected through our websites, we sell some of this data to marketing support vendors, customer relations management systems (CRMs), and vendors that support managing or hosting the website and the Chat function on our website; data analytics vendors; and social media platforms, not for monetary consideration but for other valuable consideration. We also share some of the data collected through our websites with data analytics vendors and social media platforms for cross-context behavioral advertising. For all other data in this category collected through other sources (not our websites), we sell some of this data to affiliated Securitas entities, not for monetary consideration but for other valuable consideration. This other data is not shared for cross-context behavioral advertising.

 

Category	Account Information
Examples	Username and password for Company accounts and systems and any required security or access code, password, security questions, or credentials allowing access to your Company accounts.
Disclosed To in Last 12 Months	·         Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants ·         Company systems, networks, software applications, and databases you log into or use in your interaction with the Company, including from vendors the Company engages to manage or host such systems, networks, applications or databases
We May Collect, Process, and Disclose for the Following Business Purposes	To grant access to Company accounts and systems To ensure security of Company data accessed through Company account and systems To fulfill or meet the purpose for which you provided the information. Marketing and sales activities. To process, complete, and maintain records on transactions. To schedule, manage and keep track of customer appointments. To respond to consumer inquiries, including requests for information, customer support online, and phone calls. To detect security incidents. To protect against malicious or illegal activity and prosecute those responsible. To verify and respond to consumer requests. To prevent identity theft and/or fraud. To monitor security controls for electronic networks. To process customer payments. To allow access to the internet at our properties or facilities.
Sold To or Shared With	Not sold for monetary or other valuable consideration and not shared for cross-context behavioral advertising.

 

Category	Commercial or Transactional Data
Examples	Information regarding products or services provided, purchasing history.
Disclosed To in Last 12 Months	Financial Institutions Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, text/SMS, or phone Transaction support vendors (e.g., check guaranty, payment processors) Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Insurance carriers, administrators, and brokers Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services) Company systems, networks, software applications, and databases you log into or use in your interaction with the Company, including from vendors the Company engages to manage or host such systems, networks, applications or databases Our affiliated entities, including parent entities, subsidiaries, and affiliated entities
We May Collect, Process, and Disclose for the Following Business Purposes	To fulfill or meet the purpose for which you provided the information. Marketing and sales activities To process, complete, and maintain records on transactions. To respond to consumer inquiries, including requests for information, customer support online, and phone calls To provide interest-based advertising. To verify and respond to consumer requests. To process customer payments.
Sold To / Shared With	Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.

 

Category	Internet Network, Computer Activity, Mobile Device Data
Examples	Date and time of your visit to this website; webpages visited; links clicked on the website; session identifiers; browser ID; browser type and characteristics; device ID and characteristics or attributes; referring URLs; mobile phone make, model and serial number; mobile service provider; operating system; form information downloaded; domain name from which our site was accessed; search history; interaction-level telemetry; cookies; and internet or other electronic network activity information related to usage of Company networks, servers, intranet, or shared drives, as well as Company-owned computers and electronic devices, including system and file access logs, security clearance level, browsing history, search history, and usage history.
Disclosed To in Last 12 Months	Marketing support vendors, customer relations management systems (CRMs), and vendors that support managing or hosting the website and the Chat function on our website Data analytics vendors Providers Affiliated Securitas entities Company systems, networks, software applications, and databases you log into or use in your interaction with the Company, including from vendors the Company engages to manage or host such systems, networks, applications or databases
We May Collect, Process, and Disclose for the Following Business Purposes	To fulfill or meet the purpose for which you provided the information. Marketing and sales activities. To respond to consumer inquiries, including requests for information, customer support online, and phone calls. To provide interest-based advertising. To understand the demographics of our website visitors. To detect security incidents. To protect against malicious or illegal activity and prosecute those responsible. To verify and respond to consumer requests. To prevent identity theft and/or fraud. To monitor security controls for electronic networks. To allow access to the internet at our properties or facilities.
Sold To or Shared With	For data collected through our websites, we sell some of this data to marketing support vendors, customer relations management systems (CRMs), and vendors that support managing or hosting the website; data analytics vendors and the Chat function on our website; and social media platforms, not for monetary consideration but for other valuable consideration. We also share some of the data collected through our websites with data analytics vendors and social media platforms for cross-context behavioral advertising. For all other data in this category collected through other sources (not our websites), we sell some of this data to affiliated Securitas entities, not for monetary consideration but for other valuable consideration. This other data is not shared for cross-context behavioral advertising.

 

Category	Form and other Electronic Submission Data
Examples	Data submitted through the website, including Contact Us forms, and search bar queries.
Disclosed To in Last 12 Months	Marketing, tracking, and retargeting vendors and vendors that support managing or hosting the website and the Chat function on the website Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, or text/SMS, phone Lead providers (referral sources) Behavior analytics vendors Video content hosts and platforms (e.g., YouTube) Ad Trackers (e.g., Google Ads) Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Company systems, networks, software applications, and databases you log into or use in your interaction with the Company, including from vendors the Company engages to manage or host such systems, networks, applications or databases
We May Collect, Process, and Disclose for the Following Business Purposes	To fulfill or meet the purpose for which you provided the information. To engage in marketing and sales activities. To process, complete, and maintain records on transactions. To schedule, manage and keep track of customer appointments. To respond to consumer inquiries, including requests for information, customer support online, and phone calls. To provide interest-based advertising. To process for targeted advertising. To improve user experience on our website. To understand the demographics of our website visitors. To detect security incidents. To protect against malicious or illegal activity and prosecute those responsible. To monitor security controls for electronic networks.
Sold To or Shared With	For data collected through our website, we sell some of this data (not for monetary consideration but for other valuable consideration) to data analytics vendors, behavior analytics vendors, video content hosts and platforms, ad trackers, and other marketing, tracking, and retargeting vendors or providers, including, for example, Google, Google Ads, and YouTube, and we also share the data with these third parties for cross-context behavioral advertising. For all other data in this category collected through other sources (not through this website), this data is neither sold for monetary or other valuable consideration, nor shared for cross-context behavioral advertising.

 

Category	Geolocation Data
Examples	IP address, country, time zone.
Disclosed To in Last 12 Months	Marketing support vendors, customer relations management systems (CRMs), and vendors that support managing or hosting the website and the Chat function on our website Data analytics vendors Social media platforms Communications providers Company systems, networks, software applications, and databases you log into or use in your interaction with the Company, including from vendors the Company engages to manage or host such systems, networks, applications or databases
We May Collect, Process, and Disclose for the Following Business Purposes	To fulfill or meet the purpose for which you provided the information. Marketing and sales activities. To process, complete, and maintain records on transactions. To schedule, manage and keep track of customer appointments. To respond to consumer inquiries, including requests for information, customer support online, and phone calls. To provide interest-based advertising. To understand the demographics of our website visitors. To detect security incidents and/or fraud. To protect against malicious or illegal activity and prosecute those responsible. To verify and respond to consumer requests. To prevent identity theft. To monitor security controls for electronic networks. To allow access to the internet at our properties or facilities.
Sold To or Shared With	For data collected through our websites, we sell some of this data to marketing support vendors, customer relations management systems (CRMs), and vendors that support managing or hosting the website and the Chat function on our website; data analytics vendors; and social media platforms, not for monetary consideration but for other valuable consideration. We also share some of the data collected through our websites with data analytics vendors and social media platforms for cross-context behavioral advertising. For all other data in this category collected through other sources (not our websites), we sell some of this data to affiliated Securitas entities, not for monetary consideration but for other valuable consideration. This other data is not shared for cross-context behavioral advertising.

 

Category	Video Content Analytics Information
Examples	Video content hosts and platforms (e.g., YouTube, Vimeo) that may collect or receive user interaction data when videos are played, paused, or viewed on our Site.
Disclosed To in Last 12 Months	Third-party platforms that host or stream videos.
We May Collect, Process, and Disclose for the Following Business Purposes	To embed and display video content hosted on third-party platforms. To enable user interaction with hosted video content. To provide interest-based advertising. To process for targeted advertising. To improve user experience on our Site. To understand the demographics of our Site visitors.
Sold To / Shared With	For data collected through our website, we sell some of this data (not for monetary consideration but for other valuable consideration) to data analytics vendors, behavior analytics vendors, social media platforms, video content hosts and platforms, ad trackers, and other marketing, tracking, and retargeting vendors or providers, including, for example, Google Analytics, Google, and YouTube, and we also share the data with these third parties for cross-context behavioral advertising.

 

Category	Pre-Contract Information
Examples	Information gathered on independent contractors as part of background screening, reference checks, contract drug test results, information gathered as part of vendor evaluation and other assessments of your qualifications to provide services to the Company, information contained in candidate evaluation records and assessments, information in work product samples you provided, and voluntary disclosures by you.
Disclosed To in Last 12 Months	·         Consumer reporting agencies or credit reporting agencies ·         Talent acquisition management systems, and other vendors providing services for purposes of our human resources information system (HRIS) and management of recruiting process ·         Company systems, networks, software applications, and databases you log into or use in your interaction with the Company, including from vendors the Company engages to manage or host such systems, networks, applications or databases

 

Category	Employment and Education History
Examples	Information contained in job applicants’ resumes regarding educational history, information in transcripts or records of degrees, vocational certifications obtained, and information regarding prior job experience, positions held, and when permitted by applicable law your salary history or expectations.
Disclosed To in Last 12 Months	·         Recruiting firms and/or staffing agencies ·         Consumer reporting agencies or credit reporting agencies ·         Talent acquisition management systems, and other vendors providing services for purposes of our human resources information system (HRIS) and management of applicant data and recruiting process ·         Company systems, networks, software applications, and databases you log into or use in your interaction with the Company, including from vendors the Company engages to manage or host such systems, networks, applications or databases
Sold To or Shared With	Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising.

 

Category	Professional Related Information
Examples	Information on independent contractors contained in tax forms/1099 forms, safety records, licensing and certification records, and performance records, and information related to services provided by independent contractors, including in statements of work.
Disclosed To in Last 12 Months	·         Financial institutions ·         Recruiting firms and/or staffing agencies ·         Consumer reporting agencies or credit reporting agencies ·         Talent acquisition management systems, and other vendors providing services for purposes of our human resources information system (HRIS) and management of applicant data and recruiting process ·         Company systems, networks, software applications, and databases you log into or use in your interaction with the Company, including from vendors the Company engages to manage or host such systems, networks, applications or databases
Sold To or Shared With	Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising.

 

Category	Online Portal Usage Information
Examples	Username and password, account history, usage history, file access logs, security clearance level, and any information submitted through the account.
Disclosed To in Last 12 Months	·         Company systems, networks, software applications, and databases you log into or use in your interaction with the Company, including from vendors the Company engages to manage or host such systems, networks, applications or databases
We May Collect, Process, and Disclose for the Following Business Purposes	To fulfill or meet the purpose for which you provided the information. Marketing and sales activities. To process, complete, and maintain records on transactions. To schedule, manage and keep track of customer appointments. To respond to consumer inquiries, including requests for information, customer support online, and phone calls. To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications. To detect security incidents. To protect against malicious or illegal activity and prosecute those responsible. To verify and respond to consumer requests. To prevent identity theft. To monitor security controls for electronic networks. To process customer payments.
Sold To or Shared With	Not sold for monetary or other valuable consideration and not shared for cross-context behavioral advertising.

 

Category	Visual, Audio, or Video Recordings
Examples	Your image when recorded or captured in surveillance camera footage; audio recordings of calls and virtual meetings as disclosed to you at the time of the call.
Disclosed To in Last 12 Months	·         Communications providers ·         Company systems, networks, software applications, and databases you log into or use in your interaction with the Company, including from vendors the Company engages to manage or host such systems, networks, applications or databases
We May Collect, Process, and Disclose for the Following Business Purposes	To fulfill or meet the purpose for which you provided the information. To respond to consumer inquiries, including requests for information, customer support online, and phone calls. To detect security incidents and/or fraud. To protect against malicious or illegal activity and prosecute those responsible. To monitor security controls for electronic networks. To process customer payments.
Sold To or Shared With	Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising.

 

Category	Protected Classifications
Examples	We may collect language preference, birthdates, preferred salutations which reflect gender or marital status.
Disclosed To in Last 12 Months	·         Marketing support vendors, customer relations management systems (CRMs) ·         Vendors that support managing or hosting the website and the Chat function on our website ·         Company systems, networks, software applications, and databases you log into or use in your interaction with the Company, including from vendors the Company engages to manage or host such systems, networks, applications or databases
We May Collect, Process, and Disclose for the Following Business Purposes	To fulfill or meet the purpose for which you provided the information. To process, complete, and maintain records on transactions. To schedule, manage and keep track of customer appointments. To respond to consumer inquiries, including requests for information, customer support online, and phone calls. To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications. To perform background checks.
Sold To or Shared With	Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising.

 

Category	Financial Information
Examples	Information contained in invoices billed to the Company and in records of payments made to businesses by the Company.
Disclosed To in Last 12 Months	·         Financial institutions ·         Company systems, networks, software applications, and databases you log into or use in your interaction with the Company, including from vendors the Company engages to manage or host such systems, networks, applications or databases
We May Collect, Process, and Disclose for the Following Business Purposes	To fulfill or meet the purpose for which you provided the information. To process, complete, and maintain records on transactions. To schedule, manage and keep track of customer appointments. To respond to consumer inquiries, including requests for information, customer support online, and phone calls. To process customer payments.
Sold To or Shared With	Not sold for monetary or other valuable consideration and not shared for cross-context behavioral advertising.

 

Category	Facility & Systems Access Information
Examples	Information identifying you, if you accessed our secure company facilities, systems, networks, computers, and equipment, and at what times, using keys, badges, fobs, login credentials, or other security access method.
Disclosed To in Last 12 Months	·         Company systems, networks, software applications, and databases you log into or use in your interaction with the Company, including from vendors the Company engages to manage or host such systems, networks, applications or databases
We May Collect, Process, and Disclose for the Following Business Purposes	To fulfill or meet the purpose for which you provided the information. To schedule, manage and keep track of customer appointments. To respond to consumer inquiries, including requests for information, customer support online, and phone calls. To detect security incidents. To protect against malicious or illegal activity and prosecute those responsible. To prevent identity theft and/or fraud. To monitor security controls for electronic networks.
Sold To or Shared With	Not sold for monetary or other valuable consideration, and not shared for cross-context behavioral advertising.

 

What Sensitive Data Do We Collect

Of the above categories of Personal Information, the following are categories of Sensitive Personal Information the Company may collect from or about consumers:

1.      Identifiers (social security number, driver’s license or state identification card number, passport number)

Online Portal and/or Mobile App Access and Usage Information (if required to create an account to apply for a job, your account log-in, in combination with any required security or access code, password, or credentials allowing access to the account)

2.      Geolocation Data (IP address)

3.      Medical and Health Information

4.      Contents of Personal Communications (contents of mail, email, and text messages where the Company is not the intended recipient)

5.      Personal data revealing race, racial or ethnic origin, religious beliefs, sex, sexual orientation, gender, age, military status, familial status, disability, or medical, mental, or physical health condition or diagnosis.

6.      Personal data collected from a known child

 

Personal information does not include:

·         Publicly available information from government records.

·         Information that a business has a reasonable basis to believe is lawfully made available to the general public by the consumer or from widely distributed media.

·         Information made available by a person to whom the consumer or independent contractor has disclosed the information if the consumer or independent contractor has not restricted the information to a specific audience.

·         Deidentified or aggregated information that cannot be linked to an individual.

Sources of Personal Information

We may collect your personal information from the following sources:

• You the consumer or customer when you visit the website and voluntarily submit information through forms on the website or social media, when you visit any of our physical locations, when you purchase or inquire about any of our services, when you enter into a contract to perform services for us, or when you utilize the Chat feature on the website, which, as explained above, uses generative AI technologies.
• Our customers, employees, independent contractors, vendors, suppliers, guests, visitors, and other consumers based on your interactions with them (if any)
• We utilize cookies to automatically collect information about our website visitors
• Surveillance cameras at our physical locations
• Lead generators and referral sources
• Company systems, networks, software applications, and databases you log into or use

·         Social media platforms

·         Affiliated Securitas entities

• Company systems, networks, software applications, and databases you log into or use in the course of applying for a position with the Company, interacting with our website, or otherwise interacting with us in any other capacity, including from vendors the Company engages to manage or host such systems, networks, applications or databases.

 

To Whom We Disclose Personal Information

We may disclose, sell, or share your personal information to/with the following categories of service providers, contractors, or third parties:

·         Financial institutions

·         Government agencies

·         Marketing, tracking, and retargeting vendors and vendors that support managing or hosting the website and the Chat function on the website

·         Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, text/SMS, phone, or that record, transcribe, summarize, or process phone calls and meetings

·         Transaction support vendors (e.g., check guaranty, payment processors)

·         Lead providers (referral sources)

·         Behavior analytics vendors

·         Video content hosts and platforms (e.g., YouTube)

·         Social media platforms

·         Ad trackers (e.g., Google Ads)

·         Consulting and investigation firms, including HR consultants, safety consultants, and workplace investigators

·         Insurance carriers, administrators, and brokers

·         AI vendors

·         Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Insurance carriers, administrators, and brokers

·         Corporate customers (meaning an entity, as opposed to a natural person, that purchases any of our services)

·         Affiliated Securitas entities

Reasons Why We Collect, Use, Retain, and Disclose Personal Information

We may collect and disclose your personal information for any of the following business purposes:

1.      To fulfill or meet the purpose for which you provided the information, or a purpose reasonably associated with the context in which you provided the information and consistent with reasonable consumer expectations.

2.      To provide you or our customers with the requested products or services.

3.      To maintain records regarding investigations or security incidents in the course of providing services to our customers.

4.      To process, complete, and maintain records on transactions.

5.      To retain your selection for text opt in/opt out to ensure customers who opted out are not sent any text messages.

6.      To schedule, manage and keep track of customer appointments.

7.      To maintain records of when customers decline a service or sale.

8.      To respond to consumer inquiries, including requests for information, customer support online, phone calls, and in-person inquiries.

9.      To cross-market/cross-sell with other affiliated Securitas entities.

10.  To provide interest-based and targeted advertising.

11.  To comply with our contractual obligations to our marketing partners and

12.  To complete appraisals.

13.  To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications related to the functionalities, services, or other information you requested or asked the Company to provide to you.

14.  To improve user experience on our website.

15.  To embed and display video content hosted on third-party platforms.

16.  To enable user interaction with hosted video content.

17.  To understand the demographics of our website visitors.

18.  To provide interest-based and targeted advertising.

19.  To detect security incidents.

20.  To debug, identify, and repair errors that impair existing intended functionality of our website.

21.  To protect against malicious or illegal activity and prosecute those responsible.

22.  To verify and respond to consumer requests.

23.  To prevent identity theft.

24.  To understand the demographics of our website visitors.

25.  INDPENDENT CONTRACTOR AND BUSINESS-TO-BUSINESS PURPOSES:

a.       To fulfill or meet the purpose for which you provided the information.

2. To comply with state and federal law and regulations requiring businesses to maintain certain records (accident or safety records, and tax records/1099 forms).
3. To engage the services of vendors, service providers and consultants and compensate them for services.
4. To grant you access to secure Company facilities, systems, networks, computers, and equipment, and maintain information on who accessed such facilities, systems, networks, computers, and equipment, and what they did therein or thereon.
5. To engage in lawful monitoring of your activities and communications when you are on Company premises, or utilizing Company internet and WiFi connections, computers, networks, devices, software applications or systems.
6. To implement, monitor, and manage electronic security measures on devices that are used to access Company networks and systems.
7. To engage in corporate transactions requiring review of the relationships and contracts between the Company and the entity you represent or work for, such as for evaluating potential mergers and acquisitions of the Company.
8. To maintain commercial insurance policies and coverages.
9. To provide services to corporate customers/entity customers who may request certain pieces of information about a Company vendor or consultant (such as name and phone number) to permit the individual access or security clearance to their facility in advance of the Company independent contractor being dispatched to provide services at the facility of the corporate/entity customer or client.
10. To refer business representatives to the proper Securitas affiliated entity based on the products and/or services sought.
11. To evaluate, assess, and manage the Company’s business relationship with vendors and service providers that provide services to the Company.
12. To improve user experience on Company computers, networks, devices, software applications or systems, and to debug, identify, and repair errors that impair existing intended functionality of our systems.

m.    To detect security incidents involving potentially unauthorized access to and/or disclosure of Personal Information or other confidential information, including proprietary or trade secret information and third-party information that the Company receives under conditions of confidentiality or subject to privacy rights.

We may disclose your personal information for any one or more of the business purposes identified above.

We do NOT and will not sell or share your personal information in exchange for monetary consideration. However, we may share some of your information with third parties for other valuable consideration, as noted in the table above.

We may share your personal information for the following business purposes:

 

1. To cross-market/cross-sell with other affiliated Securitas entities.
2. Data analytics.
3. To understand the demographics of our website visitors.
4. To provide interest-based and targeted advertising.

 

Other than these exceptions, we do not and will not disclose your personal information to any third party in exchange for monetary or other valuable consideration or share your personal information for cross-context behavioral advertising.

Notice of Right to Opt-Out of the Selling and Sharing of Your Information

Depending on the state where you reside, you may have the right to tell us NOT to sell or share your personal information. You have the full and free right to opt-out of our disclosure of your personal information to any third parties where the disclosure constitutes “selling” or “sharing” as defines by specific state laws. You may exercise your right to opt-out without fear of discrimination for doing so. To opt-out of our selling and sharing of your information, meaning we will not disclose your information to third parties for any monetary or other valuable consideration, you can do any of the following:

·          Click HERE to be taken to an online opt-out submission form.

·         You can use a Global Privacy Controls (GPC) signal. Securitas USA will process opt-out preferences from GPC signals, which are in formats commonly used and recognized by businesses, such as an HTTP field header, as requests to opt-out of sale or sharing. The GPC signal opt-out will only apply to the browser you are using on your device; it will not apply to other browsers and/or devices to which GPCs are not activated or to offline sales.

·         If you are unable to submit an opt-out through any of the above methods, please call our toll-free privacy line at 877-900-1688 for assistance and a representative will assist in meeting your needs.

You can have an authorized agent submit a request on your behalf. To submit an opt-out through use of an authorized agent, you must provide that agent with written permission signed by you to submit an opt-out on your behalf, except when using an opt-out preference signal. The authorized agent may call our toll-free privacy line at 877-900-1688 to make the opt-out request and for directions for submitting the proof of authorization and the authorized agent’s proof of identification to the Company. We maintain the right to deny any request from an authorized agent that does not submit sufficient proof that they have been authorized by you to act on your behalf.

A request to opt-out need not be a verifiable consumer request. However, we may deny a request to opt-out if we have a good faith, reasonable, and documented belief that a request to opt-out is fraudulent. If we deny your request to opt-out, we shall inform you of our decision not to comply and provide an explanation as to why we believe the request is fraudulent.

Opt-Out Preference Signals

Opt-out preference signals provide consumers with a simple and easy-to-use method by which to exercise the right to opt-out of the selling and sharing of their information. Global Privacy Controls (GPC) is a user-enabled opt-out preference signal which can communicate a user’s “Do Not Sell or Share” request on behalf of the person or device. We will process opt-out preferences from GPC signals which are in formats commonly used and recognized by businesses, such as an HTTP field header. We will treat a consumer’s use of GPCs as a valid request to opt-out of the selling and sharing of information for that browser. We currently do not connect browser use to particular consumers and, as such, you will need to use GPCs on all browsers in which you access our website and use our opt-out form to opt-out of offline sales.

Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. We do not respond to DNT signals or other mechanisms (with the exception of GPCs and Universal Opt -Out Mechanisms (“UOOM”) that provide a choice regarding the collection of personal information about activities over time and across different websites or online services. We encourage users who have DNTs to use GPCs or UOOMs.

Notice of Right of California Residents to Limit the use of Your Sensitive Personal Information

We use or disclose your sensitive personal information for purposes that give rise to a right (which is only available to California residents) to limit the use and disclosure of your sensitive personal information under the California Consumer Privacy Act (CCPA).

As provided by the CCPA, you have the right to limit our use or disclosure of your sensitive personal information to uses that are necessary to perform the services or provide the goods reasonably expected by an average consumer who requests those services or goods. You have the full and free right to limit our use or disclosure of your sensitive personal information as defined by the CCPA. You may exercise your right to limit without fear of discrimination for doing so. A request to limit need not be a verifiable request. However, we may deny a request to limit if we have a good faith, reasonable, and documented belief that a request to limit is fraudulent. If we deny your request to limit, we shall inform you of our decision not to comply and provide an explanation as to why we believe the request is fraudulent.

To limit the use or disclosure of your sensitive personal information, Click HERE to be taken to an online submission form. If you are unable to submit a request to limit through this method, please call our toll-free privacy line at 877-900-1688 for assistance and a representative will assist in meeting your needs.

Notice of Right to Opt-Out of Profiling, Automated Decision Making, and Targeted Advertising

Depending on your state of residence, you may have the right to opt out of targeted advertising and selling of your data. You may submit a request to exercise this right by submitting a request through one of the two options provided in the “Submitting a Consumer Request” section below.

We may create a profile regarding your interests and preferences for our products and services including your potential to purchase a product or service. For independent contractors, we may create a profile regarding predispositions, behavior, attitudes, intelligence, abilities, and aptitudes for recruiting and hiring assessments and decisions. Depending on your state of residence, you may have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects.

U.S. Consumer Privacy Rights

Under the applicable U.S. Privacy Laws, depending on state of residence, Consumers may have the following rights, which can be exercised directly or, in certain cases, through an authorized agent:

Right to Know	You may, depending on your state of residence, have the right to request, (1) the categories of personal information we have collected about you, (2) the categories of sources from which the personal information was collected, (3) the business or commercial purpose for collecting, selling, or sharing this information, (4) the categories of third parties with whom we share or have shared your personal information, (5) as applicable, the categories of personal information that we have sold or shared about you and the categories of third parties to whom the personal information was sold or shared, by category or categories of personal information for each category of third parties to whom the personal information was sold or shared, (6) the categories of personal information that we have disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose, and (7) a list of the specific third parties to whom we sell personal data.
Right to Access	You may, depending on your state of residence, have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal information to another person.
Right to Portability	You may, depending on your state of residence, have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal information to another person.
Right to Confirm	You may, depending on your state of residence, have the right to confirm if we are processing your Personal Information and to access your Personal Information, as just stated above.
Right to Delete	You may, depending on your state of residence, have the right to request that we delete personal information that we collected from you, subject to certain exceptions.
Right to Correct	You may, depending on your state of residence, have the right to request we correct inaccurate personal information (to the extent such an inaccuracy exists) that we maintain about you.
Right to Opt-Out	You may, depending on your state of residence, have the right to opt-out of certain uses or disclosures of your personal information, including opting out of the selling of your personal information or the sharing of such information for cross-context behavioral advertising purposes. To learn more about this right and how to exercise it, please refer to the detailed discussion in the section above.
Right to Limit Sensitive Personal Information Processing	You may, depending on your state of residence, have the right to direct businesses to limit their use and disclosure of Sensitive Personal Information if we use or disclose it beyond certain internal business purposes. Where applicable, we will treat such a request as a revocation of any consent that you may have provided to your processing of Sensitive Personal Information.
Right to Non-Discrimination	You have the right to not be discriminated or retaliated against for exercising any of the above rights.
Right to Appeal	You may, depending on your state of residence, have the right to appeal our refusal to take action on a request.

 

Submitting a Consumer Request

You can submit any of the above types of consumer requests through either of the options below:

1. Submit an online request on our website by clicking HERE  
2. Call our privacy toll-free line at: 877-900-1688.

 

How We Will Verify That It Is Really You Submitting The Request:

When you submit a Right to Know, Right to Access, Right to Delete, or Right to Correct request through one of the methods provided above, we will need to confirm your state of residence to determine which rights apply and then we will need to verify your identity.

We will ask you to provide some information in order to verify your identity and respond to your request. Specifically, we will ask you to verify information that can be used to link your identity to particular records in our possession, which depends on the nature of your relationship and interaction with us. This process may require us to request additional personal information from you, including, but not limited to, your first name, last name, email address, phone number, state/province of residence, and/or country. During verification, we will only request the minimum personal information necessary to correctly identify you for the purpose of fulfilling your request.

In certain circumstances, we may decline a request to exercise the rights described above, particularly where these rights are not available in your state, or when we are unable to verify your identity or locate your information in our systems. If we are unable to comply with all or a portion of your request, we will explain the reasons for declining to comply with your request.

Designated Authorized Agent:

You may, depending on your state of residence, have the right to designate an authorized agent to submit one of the above requests on your behalf. To do so, you must either (a) execute a valid, verifiable, and notarized power of attorney or (b) provide other written, signed authorization that we can then verify. We maintain the right to deny any request from an authorized agent that does not submit sufficient proof that they have been authorized by you to act on your behalf.

California Shine The Light:

The California Civil Code permits California Residents with whom we have an established business relationship to request that we provide you with a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the preceding calendar year. To make such a request, please send an email to susa.privacyrequests@securitasinc.com. Please mention that you are making a “California Shine the Light” inquiry.

Nevada Residents:

If you are a resident of the State of Nevada, Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that a website operator has collected or will collect about the resident. To make such a request, please send an email to susa.privacyrequests@securitasinc.com. Please mention that you are making a request pursuant to Nevada law.

Retention of Personal Information

We will retain each category of personal information in accordance with our established data retention policy and practice. In deciding how long to retain each category of personal information that we collect, we consider many criteria, including, but not limited to: the business purposes for which the personal information was collected; relevant federal, state and local recordkeeping laws; applicable statutes of limitations for claims to which the information may be relevant; and legal preservation of evidence obligations.

We apply our data retention procedures on an annual basis to determine if the business purposes for collecting the personal information, and legal reasons for retaining the personal information, have both expired. If so, we will purge the information in a secure manner.

Co-Branded Services

From time to time, we may enter an arrangement with another company that is not owned by or affiliated with us to provide additional features on the Website. These arrangements may include business partners, sponsors, and co-branded online services (referred to here as “co-branded services”). Any information, including personal information, that you provide on one of these co-branded services may be shared with these partners. By participating in activities or providing your information on these co-branded services, you consent to our providing your information to those partners. Separate privacy policies may apply to these partners’ uses of your personal information.

Third Party Vendors

We may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose.

Subscribers or site visitors will never receive unsolicited e-mail messages from vendors working on our behalf.

Business Transfers

In the event we sell or transfer a particular portion of its business assets and information of consumers, customers, and contractors may be one of the business assets transferred as part of the transaction. If substantially all of our assets are acquired, information of consumers, customers, and contractors may be transferred as part of the acquisition.

Compliance with Law and Safety

We may disclose specific personal and/or sensitive personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect our employees or the public.

SMS Communications

Information obtained as part of the SMS consent process will not be shared with third parties. If you have consented to receive text messages from Securitas USA, if you are a customer or prospective customer, you may receive text messages related to updates related to your inquiries, security services and/or products or other relevant information. You can opt-out at any time by texting “STOP”. For assistance, text “HELP”.

Use of Cookies, Pixels, and Other Tracking Technologies

Our website may store or retrieve information on your browser, mostly in the form of cookies. A cookie is a small piece of data (text file) that a website – when visited by a user – places on the user’s device to remember information about the user, such as the user’s language preference or login information.

This type of cookie is set by us and is referred to as a “first-party cookies.” Our website uses first-party cookies primarily to make the website work as you expect it to. For example, we use the information we collect through first-party cookies to allow you to navigate between pages efficiently, analyze how well our website is performing, and understand the content that you spent the most time reviewing. In some cases, we use first-party cookies to store information that we use for targeted advertising.

We also incorporate cookies and similar technologies, such as pixels, tags, and web beacons, from outside our website’s domain (“third-party cookies”). Third-party cookies gather information to enable our vendors to provide a range of services to us, including targeted advertising and measuring the success of our advertising campaigns.

A detailed list of the categories of first- and third-party cookies we use on our website is available at the end of this policy. You can prevent the collection of data by non-essential performance, functional, and marketing cookies by scrolling to the footer, clicking on “Cookies Settings,” and managing your consent preferences.

How we use cookies

• Provide you with services available through the website and to enable you to use some of its features

·         Provide you with services available through the website and to enable you to use some of its features

• Authenticate users and prevent fraudulent use of user accounts
• Identify if users have accepted the use of cookies on the website
• Compile data about website traffic and how users use the website to offer a better website experience
• Understand and save visitor preferences for future visits, such as remembering your login details or language preference, to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the website

·         Track your browsing habits to enable us to show advertising which is more likely to be of interest to you, including advertising by third parties on our website

 

Cookie Management

You can control and manage cookies associated with your browser. If you are interested in controlling and managing cookies from your browser including any set by our Website, please refer to http://www.allaboutcookies.org/manage-cookies/index.html for information on different ways to configure your browser’s cookie settings.

If you want to clear all cookies left behind by the websites you have visited, here are links where you can download three third party programs that clean out tracking cookies.

·         http://www.lavasoftusa.com/products/ad-aware_se_personal.php

·         http://www.spybot.info/en/download/index.html

·         http://www.webroot.com/consumer/products/spysweeper/

You may delete cookies from your web browser at any time or block cookies on your equipment, but this may affect the functioning of or even block the website. You can prevent saving of cookies (disable and delete them) by changing your browser settings accordingly at any time. It is possible that some functions will not be available on our website when use of cookies is deactivated. Check the settings of your browser. Below you can find some guidance:

• Safari
• Opera
• Internet Explorer
• Google Chrome
• Mozilla

You can adjust your advertising preferences on mobile devices through your device settings. Below you can find some guidance based on your type of mobile device:

·         Apple iPhone

·         Google Android

Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. We do not respond to DNT signals other than GPCs.

DAA

Many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance (DAA) which maintains a self-regulatory program along with a website where people can opt out of interest-based advertising from its members. To opt-out of website interest-based advertising provided by the DAA’s participating companies, visit the DAA’s opt-out portal available at http://optout.aboutads.info/.

·         To opt-out of data collection for interest-based advertising across mobile applications by participating companies, download the DAA’s AppChoices mobile application opt-out offering found here: https://youradchoices.com/appchoices.

Non-Participant Opt-Out Options

·         Some of our vendors do not participate in the DAA’s self-regulatory program for online behavioral advertising or have developed their own processes for allowing consumers to opt-out: https://branch.app.link/optout

·         Some devices and apps do not have access to web-based browser cookie opt-outs. To learn more about the advertising opt-outs provided by your mobile device's operating system (like iOS and Android) or the device manufacture, click here.

External Links

Our website contains links to other sites. We are not responsible for the privacy practices or the content of such websites. To help ensure the protection of your privacy, we recommend that you review the Privacy Policy of any site you visit via a link from our website.

Passwords

The personal data record created through your registration with our client portal can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.

Children Under the Age of 16

We do not knowingly sell or share the personal information of consumers under 16 years of age.

How We Protect the Information that We Collect

The protection of the information that we collect about visitors to this website is of the utmost importance to us and we take every reasonable measure to ensure that protection, including:

• We use internal encryption on all data stores that house voluntarily captured data.
• We use commercially reasonable tools and techniques to protect against unauthorized access to our systems.
• We restrict access to private information to those who need such access in the course of their duties for us.

International Visitors

We do not target, market to, or offer our products or services to consumers outside of the United States. You agree not to submit your personally identifiable information through the website if you reside outside the United States.

Consent to Terms and Conditions

By using this website, you consent to all terms and conditions expressed in this Privacy Policy.

Changes to Our Privacy Policy

As our services evolve and we perceive the need or desirability of using information collected in other ways, we may from time to time amend this Privacy Policy. We encourage you to check our website frequently to see the current Privacy Policy in effect and any changes that may have been made to them. If we make material changes to this Privacy Policy, we will post the revised Privacy Policy and the revised effective date on this website. Please check back here periodically or contact us at the address listed at the end of this Privacy Policy.

Consumers With Disabilities

This policy is in a form that is accessible to consumers with disabilities.

Questions About the Policy

This website is owned and operated by Securitas USA. If you have any questions about this Privacy Policy, please email us at susa.privacyrequests@securitasinc.com or call us at 877-900-1688.